T & C’s…. Cancellation and Refund Policy.

Breakfast basket, or Breakfast Baps  if ordered are  delivered to The Shepherds Hut, Campsite & Glamping Pods.
Unless clearly stated on the booking form all extras such as BBQ packs, flowers etc are additional. These are to be paid for on arrival by cash or card.
All payment is via our secure Online Banking system.

One, or two small well behaved dogs are welcomed in the Farmhouse, The Shepherds Hut and Glamping Pods. Cost £5.00/night.   I donate this to our local charity The Great North Air Ambulance (An essential when staying in rural Cumbria)                                                          Your dog can also sleep in the car.
Your dogs must be on a short lead at all times whilst on our premises and the farmland. You are responsible for the behaviour of your dog, and to clean up after it of course.

Refunds, Cancellation and Insurance:

Crake Trees Farmhouse

A deposit of £500.00 is taken at the time of booking
The remaining amount due is taken 21 days before arrival.
Cancellation more than 21 days before arrival. Refund of total amount less £500.00
The deposit is non-refundable if cancellations up to 20 days before arrival.
Cancellation less than 21 days before arrival, no refund.                                                                                                                Guests are advised to make sure they adequate cancellation, travel and health insurance.
Any guests with signs of Coronavirus whilst in residence must go home immediately and self isolate.                                    Do not self-isolate at Crake Trees Manor. All the rest of the party to go home also.                                                                                                         Crake Trees Manor can take no responsibility for any local lock down restrictions.

Shepherds Hut, Glamping, Camping and The Brew House

The full cost of the accommodation is taken at the time of booking.                                                                                              Full refund will be made if canceled within 4 hours of the booking.                                                                                              Guests are advised to make sure they adequate cancellation, travel and health insurance.
Any guests with signs of Coronavirus whilst in residence must go home immediately and self isolate.                                     Do not self-isolate at Crake Trees Manor. All the rest of the party to go home also.                                                                       Crake Trees Manor can take no responsibility for any local lock down restrictions.